The World Wildlife Fund Works More Effectively with Google Workspace

Customer

For more than 45 years, the World Wildlife Fund (WWF) has been protecting the future of nature. The world’s leading conservation organization, WWF works in 100 countries and is supported by 1.2 million members in the United States and close to 5 million globally. WWF’s unique way of working combines global reach with a foundation in science, involves action at every level from local to global, and ensures the delivery of innovative solutions that meet the needs of both people and nature.

Challenges

WWF’s Global ICT Team had unique requirements to overcome the challenges they were facing with respect to their existing Identity Management system. The goal was to help WWF by making it easier to provision individual users and and synchronize them with minimal overhead effort.

Solution

SADA’s User Provisioning Sync Tool allows for advanced customization to meet the needs of specific requirements in place by our clients such as WWF. In this scenario we were able to meet the needs of WWF by:

• Supporting OpenLDAP.
• Utilizing specific LDAP attributes when assigning a Google Workspace username allowing customization based on the meta data that is stored in LDAP and in turn store user data which allows WWF to to come to specific determinations and conclusions.
• After account is provisioned, automatically configure Gmail forwarding to an email address stored in an LDAP attribute, thus greatly improving end-user experience by eliminating the need for users to do configuration on their own.
• During account provisioning, assign a predefined user password allowing the administrators to better utilize their time elsewhere.

Result

“SADA Systems was extremely helpful through this entire migration. We look forward to working with them in the future and wouldn’t hesitate to recommend them to anyone in need of this same assistance.”

– From a WWF spokesperson:

As a result of WWF’s and SADA’s collaboration, WWF’s ICT team no longer has to manually provision accounts. Tangentially this has freed up their IT staff’s time and decreased their overhead costs allowing their staff to take on more worthwhile, progressive and value-adding business initiatives.