Customer
Named after Civil War General Nathaniel Lyon, Lyon County is one of the nine original counties in Nevada founded in 1861. Complete with a rich history and beautiful landscape, Lyon County has always been at the forefront for new technologies.
Challenge
The good people at Lyon County, Nevada had been curious about the collaborative powers of Google Apps for a while. Their current system at the time could not keep up with the county’s growing calendaring needs. While Lyon County had considered upgrading its outdated email system, the staff was bound to its legacy email system due to heavy calendar usage and fear of potential IT and end-user downtime.
Although staff was acutely aware of the limited nature of the current email system, many members of the staff were quite accustomed to the UI and experience. The IT department needed to ensure that the Google Apps learning curve was as low as possible to ensure efficiency throughout the bustling county office. SADA’s goal was to implement a seamless transition from legacy email system with trained Google Apps Champions leading the way.
Solution
Lyon County engaged experienced Google Apps Partner SADA Systems to migrate, deploy and train over 300 users. SADA completed the calendar sync, global address book and email migration over a weekend which resulted in a seamless user experience for staff the following work week.
With Google Apps successfully deployed, SADA set off to train Google Champions. Driven by the old proverb “Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime,” SADA provided in-depth webinar training for over 50 staff members from various departments within Lyon County to curtail dependency on the already overwhelmed IT department. End-users and was also given training material, webinar templates and a Google Site customized to Lyon County’s training needs and requirements. Within hours, Lyon County had fully trained Google Champions ready to go on Google Docs, Gmail, Calendar usage and more.
Hazen Adams, IT Director at Lyon County, comments that the “training was awesome.” He also adds that “We moved to Google Apps this summer and were anticipating big problems with the migration. But everything went really well, SADA really came through… I think the thing i am most impressed with was the support always available and willing to help.”
Result
SADA’s migration expertise and savvy Google Apps trainers enabled Lyon County to achieve a sense of IT autonomy and provided staff with the means to hit the ground running after deployment. As a Google Referred Partner for Google Apps Training, SADA
While Lyon County was SADA’s first small government customer, they were certainly not the only. SADA’s experience in migrating various government agencies and deep understanding of the needs of the public sector helped to streamline Lyon County’s transition to Google Apps.
“We moved to Google Apps this summer and were anticipating big problems with the migration. But everything went really well, SADA really came through.”
– Hazen Adams, IT Director, Lyon County, NV
About Google Apps Partner SADA Systems
SADA Systems, Inc. (https://www.sada.com) is a privately held information technology consulting, outsourcing, and development firm founded in 2000. SADA started as a Google partner for its search technology, and is proud to be one of the world’s first 10 Google Apps partner, having participated in the Google Apps official launch campaign in February of 2007. SADA is highly experienced in Google Apps migration, implementation and deployment for the enterprise, education, non profit and government sector.
