Technical Account Management for the Google Cloud Platform

SADA’s Technical Account Management (TAM) team delivers individualized, proactive support for your business as you move your operations into GCP. You get consulting, training, and monitoring of key success metrics—including spending—on an ongoing basis from our world-class experts.

/ Cloud Solutions / Google Cloud / Google Cloud Platform / Technical Account Management

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Take Your Business to New Heights With Proactive, Personalized Support

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Responsive Support From the SADA Helpdesk

  • Free 24/7 helpdesk and Google Cloud support
  • Handle all helpdesk interactions
  • Conduit to Google & SADA engineering escalations, partner managers, and CEs
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Proactive Support With Expert Consulting & Training

  • Detailed discovery of GCP and auxiliary environments
  • Weekly, monthly, or quarterly standups
  • Whiteboarding sessions

TAM Deliverables and Process

  • Technical Landscape

    Detailed technical diagrams and documentation outlining the existing and future-state environments, both on and off GCP.

  • Quarterly Business Review

    Quarterly sessions to review and update existing documentation as well as create collateral based on new or updated business and technical drivers.

  • Annual Goals & Tracking

    Written annual goals, quarterly progress tracking, and annual reviews. If you have a spend commitment with Google, this includes a Ramp Plan, tracking towards that goal.

  • Support Oversight

    Responsible for ensuring responsive and meaningful support interactions and escalating as needed to Google and SADA engineering resources.

SADA TAM Process

The Benefits of TAM

  • A Trusted Advisor for Your Entire Organization

    Learn best practices directly from one of our dedicated TAMs to align business drivers with technology.

  • Holistic Approach

    TAMs identify opportunities for training, new services projects, committed spend discounts, and non-GCP consulting such as CI/CD and app transformation.

  • Subject Matter Expert (SME) Services

    Access to SMEs ensures a wealth of knowledge around all things GCP and associated technology.

  • Measure & Optimize

    TAMs will help identify and monitor key success metrics to ensure ROI.

  • Billing Optimization

    Regular review of GCP spend, dynamic alerting, and advice around utilization.

  • Product Roadmaps & Early Access Program (EAP)

    Regular walkthroughs of new GCP products and access to information on upcoming EAPs.

Transformation Success With the Right Partner

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Cloud Consulting

Expert consultative and strategic business services to help you understand the complexities, opportunities and benefits involved in cloud adoption.

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Cloud Migration

SADA will help get your data and applications into the cloud, so they can be accessed from anywhere, anytime.

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Infrastructure Services

Count on our team of experienced IT professionals to provide you with flexible, scalable and secure systems so you can focus on innovation.

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App Development

Design and development experts build powerful, high-performance applications designed with your customers and business objectives in mind.

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Change Management

Technological changes can challenge your workforce and hinder user adoption. Ensure your transformation is successful with expert enterprise consultants and certified trainers.

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Managed Services

Rely on award-winning IT and Cloud Managed Services to proactively manage, monitor and maintain a secure, disaster-free environment with exceptional support services.

With over 20 years of proven expertise in technical consultation and related services, SADA has become the go-to partner for successful business transformation and IT modernization. As a Google Cloud Premier Partner with multiple specializations, SADA has served over 3000 clients and migrated over 25 million users to the cloud.

Insights & Updates

Our team comes out with weekly content on topics that cover the entire Google Cloud ecosystem. From best practices to new innovations in the cloud, we’ll keep you up to date on the industry’s trending topics.

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