Google Apps for Education Success Story: Call SADA Systems!

Here Mike Sommerville of the University of San Diego recalls the University’s recent partnership with SADA on their Google Apps Education Edition deployment.

In the fall of 2008, the University of San Diego embarked on a project to migrate over 13,000 student e-mail accounts from our current system to the branded Google Apps offering: ToreroMail (powered by Google) https://ToreroMail.sandiego.edu The team at SADA Systems hosts this webpage and since going into full production, provides one of the highest levels of reliability and uptime of all our applications.
We partnered with SADA Systems to provide expertise in systems implementation – integrating our on-site authentication system to the suite of Google applications.
Because of our relationship with SADA Systems we were able to use their custom-made tools to allow students to ‘self-migrate’ to the new ToreroMail (powered by Google). Leveraging the Google IMAP migration tool also allowed us to move e-mail and account authentication for as many as 5180 accounts in one week.
The student experience was near seamless and our students never missed one incoming e-mail. After migrating over 13,530 student e-mail accounts to ToreroMail (powered by Google) we have received less than 130 calls into the ITS helpdesk (i.e. less than 0.1% of our client’s ever had issues). At the University of San Diego we consider this a major success! We are grateful to have been able to partner with such a competent team at SADA Systems, Nicky Parseghian and Michael Higby were our go to guys every step of the way and always took our requests seriously and provided a great level of service.
To date, the University of San Diego has over 15,300 student who have “e-mail for life” on the ToreroMail offering, powered by Google Apps.
Moving to Google Apps? Call SADA Systems!