GovTech Lunch n Learn

Many government agencies turned to virtual meetings to continue serving constituents amid social distancing requirements. Health and human services caseworkers, parole officers, building inspectors and more leveraged video platforms to connect with their clients. These new virtual services often have resulted in better access and more convenience for constituents. Now, governments have an opportunity to capitalize on this innovative service delivery model by making it permanent, but they need technologies to efficiently do so.