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Episode 171

NRF 2024: Decoding the Trends Shaping the Future of Retail

  • Michael Ames

    Managing Director of Vertical Markets at SADA

  • Joyce Mueller

    Director of Retail Solutions at SADA

January 23, 2024

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Join us on this enlightening episode of our podcast as we delve into the dynamic world of retail. This discussion navigates the transformative journey of retail in the age of GenAI, revealing how the sector is evolving post-pandemic and adapting to the digital era. Tune in as our experts break down key concepts from the National Retail Conference (NRF) and explore the impact of digital natives on the retail landscape.

From the integration of ‘Old fashioned’ AI to the implementation of unified commerce strategies, get some insight into how retailers are merging online and offline experiences to create a seamless customer journey. We also discuss the modern store experience, touching upon the evolution of self-checkout systems and the role of empowering retail associates in this new paradigm.

Tune in to gain a comprehensive understanding of where the retail industry is headed and how GenAI is playing a pivotal role in shaping its future.

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Host: Michael Ames | Managing Director of Vertical Markets at SADA
Guest: Joyce Mueller | Director of Retail Solutions at SADA

To learn more, visit our website here: SADA.com

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