Client
With more than 15,000 hosts in 3,000 cities across the U.S. and Canada since its launch in 2012, DogVacay is a service that connects dog owners with local pet sitters.
Business challenge
Always looking for ways to expand its offering, DogVacay was looking for a way to integrate location-based information into its host search feature. The goal was to make it easier for dog owners to find hosts right in their own neighborhood, as well as provide additional customization options for dogs in need of special care.
Solution
With Google Maps, integrated by SADA, DogVacay allows pet owners to locate hosts nearby simply by typing in a zip code or street address. Potential hosts are pinpointed on an interactive map linking to profiles that detail the pet sitter’s experience, certifications, price, and other details. DogVacay users have mentioned that they like the ability to quickly find sitters nearby — sometimes only blocks away. DogVacay’s Concierge Team has even helped people find dog sitters in their own buildings in New York City.
Results and benefits
- Increased customer satisfaction with hyperlocal services
- Ability to search region by zip code or street address
- Familiar, user-friendly Google Map interface
- Ability to customize search options, offering specialized services for elderly or sick dogs
“There’s an enormous number of dog lovers who want to provide excellent care and a loving home for animals while their owners are away. DogVacay and Google Maps makes it easier than ever to find these hosts right in the owner’s neighborhood.”
– Jeanne Anderson, SVP of Product, DogVacay
Source: Google Cloud Blog