In 2015, Mario Ciabarra founded Quantum Metric, a platform for Continuous Product Design, which is a fundamentally new approach that helps organizations deliver digital products with greater impact, speed and confidence. In this episode, Mario explains how Quantum Metric solves for customer experience problems and why Google Cloud is unique in their success. He also […]
With 25 years experience of modernizing traditional enterprises, Stacy Trackey Meagher, Managing Director for North Central Region at Google Cloud, discusses how new technologies such as AI & ML are transforming companies like never before. She also dives into her strategy for building out new markets and territories, and why cultivating partner relationships plays such
Manish Sood, Chief Technology Officer, Founder and Chairman at Reltio joins to explain why bringing data management to the cloud was critical to the enterprise clients’ performance and customer experience. He also touches on how they built an API-first platform to leverage the power of cloud. Sood discusses Reltio’s unique customer problem-solving methodologies, the effects
Reltio on the benefits of real time data acquisition and application with Google Cloud Read More »
Nick Mehta, CEO at Gainsight, joins this episode to discuss the current and future state of the cloud and the impact these trends have on customers. Mehta also describes how his leadership style and the culture at Gainsight has evolved during these uncertain times. Connect on Twitter:https://twitter.com/cloudnclearhttps://twitter.com/SADAhttps://twitter.com/Safoianhttps://twitter.com/nrmehta Connect on LinkedIn:https://www.linkedin.com/company/sada/https://www.linkedin.com/in/safoian/https://www.linkedin.com/in/nickmehta/The Customer Success Economy:https://www.gainsight.com/blog/free-book-offer/
The existential necessity of long-term customer success Read More »
Val Wright, Author & President of Val Wright Consulting, joins this episode to uncover best practices for quick decision-making and explains why being nimble is critical to survive as a business in today’s market. Wright also discusses how to lead your team through uncertain times with realistic optimism and the role empathy plays on recovering
How creativity and speed define key players in today’s market Read More »