In-person connections with Google Cloud customers are invaluable, and invaluable connections are what C2C is all about. C2C allows you to network face-to-face with other members and customers, community partners, and Google employees, all while learning from one another and enjoying great food and drinks.
This session will cover Contact Center AI. Join us and these amazing speakers as they share their journeys and business outcomes, and how they have overcome business and technical challenges. At this event you’ll learn about:
- How AI-powered Virtual Agents built on Google Cloud can improve customer experience with 24/7 self-service conversational channels.
- Learn about real business opportunities and how Google Cloud customers have used AI and ML to achieve them.
- Meet local experts in the field and find out how they approach difficult problems using AI and ML.
- Find out when and how to use AI and ML.
