MODERNIZE WITH CUSTOMER-CENTRIC RETAIL SOLUTIONS

MODERNIZE WITH CUSTOMER-CENTRIC RETAIL SOLUTIONS

OPTIMIZE OPERATIONS AND DELIVER CUSTOMER-CENTRIC EXPERIENCES

Grow your business, not your overhead.

Our deep expertise in the retail industry has enabled countless retailers to innovate at global scale without huge investment, complexity, or infrastructure maintenance. We'll help you power Google Cloud’s leading retail solutions so you can build seamless customer experiences, modernize your applications, and migrate your data reliably, securely, and with minimal disruption to normal business operations. 

Empower front-line & remote workers.

We'll help you optimize productivity, boost collaboration, and foster a customer-centric culture among both front-line and remote workforces with Google Workspace. Our expert consulting, deployment, and change management services will help you mobilize solutions like Gmail, Drive, Docs, and Meet so employees can connect, collaborate, locate digital assets, and share them easily and securely.

Deliver personalized shopping experiences.

We'll give you the tools to meet your customers where they’re at with what they need. Obtain actionable insights faster and make the most of your data to meet growing consumer expectations. Our experts will empower you to uncover actionable insights with innovative, easy-to-use smart analytics, AI, and machine learning solutions so you can deliver unforgettable customer experiences and accelerate transformation across your organization.

WE EXECUTE AN EXCEPTIONAL CUSTOMER EXPERIENCE, ALWAYS

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Northgate Market delivers a superior in-store experience with data-driven insights.

After migrating from on-prem to Google Cloud, Northgate Market uncovered eye-opening insights that helped it better meet customer expectations. Learn how SADA enabled this retailer to transform into a data-driven organization.

REIMAGINE YOUR RETAIL OPERATIONS

Acquire and retain customers.

Convert window-shoppers into loyal customers with marketing analytics solutions that bring your data sets together to help you better understand the customer journey and create highly personalized shopping experiences. 

Solve supply chain challenges.

Accurately estimate customer demand to avoid stockouts or excess inventory. Deploy advanced machine learning models, using only basic SQL, to forecast product demand and understand how your merchandise is moving across channels. 

Enhance in-store operations.

Offer customers real-time tracking for in-store and curbside pickups, and use Android mobile point-of-sale devices and self-service kiosks to ensure fast, frictionless checkout for in-store shoppers.

Ensure uniform omnichannel shopping experiences.

Integrate retail systems and channels and provide a more uniform shopping experience with Apigee, Google’s API management platform. Easily build smart contact centers with virtual agent chatbots that converse with customers and also assist human agents with complex inquiries.

Build intelligent applications.

Use AI Building Blocks to easily integrate sight, language, conversation, and structured data into your applications. Capture clickstream and web metrics data with Analytics 360, then analyze it within BigQuery to fine-tune user recommendations and boost conversions.

What we're up to

LET'S TALK

Our expert teams of consultants, architects, and solutions engineers are ready to help with your bold ambitions, provide you with more information on our services, and answer your technical questions. Contact us today to get started.

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